OmniVox
Revolutionize Customer Relationship Management
Welcome to the era of borderless communication.
What Is OmniVox?
OMNIVOX, from Voxdata Technology, is the omnichannel solution that will transform the way your organization connects with customers. Ideal for companies from the most diverse sectors that need a communication platform to serve, support and sell to their customers, and who want not only to provide them with the best service experience but also to increase their conversion rates, OMNIVOX is the key to success!
OMNIVOX is more than a customer service platform; It's a complete integrated communication experience. With it, your organization can:
INTERACT IN MULTIPLE CHANNELS
Offer support where your customers are, whether by phone, email, chat, WhatsApp or social networks and see the history of all interactions in a single place.
AUTOMATE WITH INTELLIGENCE
Respond quickly and consistently with communication automation.
INTEGRATE AND MAKE IT MORE FLEXIBLE
Adapt OMNIVOX to your business and easily integrate it with other systems.
DESIGN SERVICE JOURNEYS
Implement transactions in a simple way with the creation of service flows through low code "click and drag blocks".
PERSONALIZE THE SERVICE
Create conversational interactions based on customer history and preferences.
PROTECT VALUABLE INFORMATION
Increase security with multi-factor authentication for your customers' peace of mind, through VOXDATA's VOXAUTH solution.
Benefits for your company
Improved Customer Experience
Every interaction is an opportunity to delight the customer
Operational Efficiency
Reduce wait times and increase customer satisfaction with automated responses
Reliability and Security
Keep customer data safe in a way that is fully compliant with the LGPD (GDPR) and build a relationship of trust.
Personalized Service
Show your customers that you know them and value their preferences
Adaptation and Growth
Grow and evolve with a platform that adapts to the needs of your business
Why OMNIVOX?
OMNIVOX is not just a tool, it is a strategic partner for the success of your business. With it, you can:
Exceed Expectations: Surprise your customers with a service that goes beyond the conventional.
Constantly innovate: Stay ahead of the competition with a platform that evolves with you.
Maximize results: Turn every interaction into a business opportunity, increasing your conversion rates.
Exceed Expectations: Surprise your customers with a service that goes beyond the conventional.
Constantly innovate: Stay ahead of the competition with a platform that evolves with you.
Maximize results: Turn every interaction into a business opportunity, increasing your conversion rates.
Join the Omnichannel Revolution
Be part of a select group of organizations that are redefining customer service.
Ready to take your business to the next level?
Our team is ready to serve you in the best possible way.
Count on us whenever you need us.
Phone
+55 (91) 3202-5400
E-mail
falecom@voxdatati.com.br